Next Day delivery service 5-10 days for Custom Made-to-Order Products!Next Day delivery service 5-10 days for Custom Made-to-Order Products!

Delivery & Returns

Delivery Options

Most of the standard orders are processed under Next Day delivery service. If orders contain larger sized products, different delivery service will be applied with different delivery times. More specific or certain time delivery services can be provided upon buyer’s request, such as AM/9AM etc. Please contact our office for more information. The buyer can also arrange their own courier or collect form our warehouse located at Swansea, Wales if preferable.

Made to order products aimed to be dispatched withing 5-10 working days from order/payment receipt depending on the product and quantity. Stock products aimed to be dispatched within 2-4 working days from order/payment receipt. If for whatever reason JKC are not able to dispatch the order within stated period, we will inform immediately and give you the opportunity to cancel.

JKC does not take any responsibility for delivery delays where the orders are dispatched within agreed timescale, under agreed service.

International Orders

For any enquiries, requirements or quotation requests outside UK, the buyer to directly contact our office by phone for further instructions or email.

All international shipments are made by a trusted third-party courier provider directly from our warehouse to clients specified/agreed location. Delivery times can only be provided as estimate. JKC cannot be held responsible for any direct or indirect expenses caused due to late delivery. JKC always aim for the goods to be delivered within specified period set and will always do everything to ensure the delivery time remains the same, however some circumstances may occur beyond JKC’s control which can cause delays.

All international deliveries are shipped under DAP, unless different service such as DDP is requested/agreed between the buyer and the seller. Buyer can also arrange own courier for collection from our warehouse.

The buyer to be present to receive the delivery and sign for it. The buyer to ensure that, at own expense, adequate and appropriate equipment/machinery/manual labour is available for unloading the goods upon delivery. Responsibility of the goods will not pass to you until delivery of the goods is made and signed by the buyer. From this time, risk of damage to the products or loss of the item passes to the buyer. JKC advise the buyer to inspect the goods upon delivery. If any items were lost or damaged in transit, JKC will ask the buyer to report this to delivery driver and inform us.

JKC will require some information for completion of commercial invoices for exportation of the goods. It is buyers’ responsibility to ensure the details provided are correct and accurate to JKC request.


The return policy JKC complies with The Consumer Protection (Distance Selling) Regulations of 2000.

If any damages are discovered, it is the buyer’s responsibility to notify us in writing via email within 24 hours following the delivery time. Any claims submitted after this period will not be accepted.

When the claim is accepted by JKC, the return of the goods will be arranged for either a refund or replacement.

All JKC Industrial Lifting Bags, existing models or bespoke made are made to order, whether personalised or not (e.g., with Logos/Labelling, Document Pockets, Colours etc.) cannot be returned unless they are faulty.

It is the buyer’s responsibility to ensure the dimensions of the product are suitable and correct before confirming the order. Once the order is confirmed/manufactured following buyers requests, JKC will not accept a return or cancellation and refund requests will be strictly denied.

JKC will ONLY considered returns for purchases made from stock, subject to goods being unused and undamaged, and returned to JKC within 14 working days from point of order.